這是我們在2017年為澳洲布里斯班市格里菲斯大學的客戶寫的一篇商科談判 negotiate 類的essay，以Negotiate a contract為題分析case並給出自己的結論，全文1400字，我們截取部分內容給大家分享。
• An overview of the current services available for this type of freight to Australia.
Air fright is chosen to import Hi fi system from Port of Shanghai (Pudong Airport) to port of Melbourne. Services including domestic carriage, direct flight, specialized air freight (urgent air freight, economical air freight, air charter, temperature controlled air freight as well as multi-modal transportations) are available in the importance of NTRX500 Mini Hi-Fi System into Melbourne. Air China Cargo, an international logistics provider, provides direct freight from Pudong, Shanghai to Melbourne. With airline CA0177, this transportation service only takes 13 hours to transport cargoes from Shanghai to Melbourne. However, it is only available at Monday, Wednesday, Friday and Sunday.
Logistic agencies like DHL and Overseas Courier Service (OCS) are able to provide customized services varying from urgent air freight to temperature controlled air fright aiming to customers’ demand. Besides, these service agencies also provide related insurance services, customs clearance services and domestic logistic services. They provide alternatives choice for companies to outsource their logistic tasks by purchasing their dedicated transportation management solutions.
Customer web portal provided by DHL also enables customers to get continuous feedbacks and delivery information in a simple and centralized way.
Express companies like ZTO Express, SF Express and Cainiao Express(China), TNT and Australia Post (Australia) are capable of shipping products to designated domestic port or designated domestic destinations. These express companies offer customers with domestic delivery services.
• The types of services available from the Manufactures location.
For manufacturer of Hi fi system in China, Philips manufacturing company, it has been provided access to nearly all services related to freight transportation listed above. For air flight services, Chinese Airline Companies such as Air China Cargo and Hainan airline are available in providing direct transportation services. DHL and OCS have obtained business permits in providing logistic services in China, covering areas of insurance services, customs clearance and even domestic logistic services and specializing in retailing logistics.
What’s more, due to a boom in e-commerce industry in China, e-commerce service is becoming more mature than before. By cooperating with local logistic company, Cainiao Express, Philips Manufacturing Shanghai, China is able to work with E-commerce platform (Jingdong Mall and Taobao Mall) to expand its sales. These ecommerce cooperators offer completed after-sale service and logistic services to Philips, China.
In terms of other ancillary services, relevant authorities have provided necessary for a complete freight process. In Shanghai, Shanghai Customs District is responsible for regulating exports to other countries. It provides exporters with various online services including customs clearance application, legal advices, registration as well as complaint feedbacks. Exporters are enabled to track their transport goods in the official websites of Shanghai Customs District.
In terms of marine transportation, Cosco Logistics are focusing on shipping services and providing logistic services including LCL and FCL transport. Cosco Logistics company is also an exclusive factory sales agent of Philips, China.
• Who is the manufactures current transport provider?
In terms of domestic logistic, Philips mainly cooperate with Cainiao Express, especially in e-commerce. By utilizing Cainiao Express’s intelligent warehouse distribution network (WMS), Philip, China is able to lower its transportation costs and product breakage rates and shorten its delivery time.
As to international logistic system, global logistic department located in Hong Kong is taking responsible for managing its global logistic. Since Philips China is not involved in global sourcing, Philips only needs to focus on its delivery of manufactured goods. Cosco Logistics is Philips China’s most important cooperator in terms of international logistic, as the main mode of its logistic is shipping including FCL and LCL shipping services. Cosco logistics has built a sound logistic system which is able to provide logistic service between important ports between China (Shanghai, Guangzhou and Beijing) and other countries (more than 20 countries). Besides container transportation, Cosco Logistics also provides its customers with air services.