這是我們在2017年為美國紐約大學的學弟學妹們寫的一篇leadership management論文代寫範文,文章的主題是自1998年成立以來,BizOps公司已將其業務拓展至150多個網點,並且是相關行業的領先企業。 Siimon,Natushka和Devon是BizOps的所有者,專業從事製造和零售。 不同部門的主管和經理在其專業領域有10年以上的經驗,可以指導員工在特定領域工作。
BizOps company since established in 1998 has expanded its business to more than 150 outlets and is a leading company in the relevant industries. Siimon, Natushka and Devon, the owners of BizOps are professional in manufacturing and retailing. The directors and managers in different department have 10 years or more experience in their specialized field and could guided the staff in their specific fields. BizOps is operating sustainability and had an advanced corporate concept. The products of BizOps are exclusive and focus on high quality and innovation. The products also provide environmental friendly products and service to the customers as well as the high-end products. BizOps is competitive in innovation and customer satisfaction. As the leader company, the marketing strategies and distribution channels are diverse. As a leading company, BizOps still undertakes continuous improvement processes, and the corporate culture of BizOps is inclusive, focusing on maintaining and support talented staff. The goal of BizOps in 2015-2020 is to consolidate its position as the leading company, and the company has a high potential to grow. In this sense, BizOps provide a competitive environment for its employees to develop their careers. BizOps has a very high reinvest rate of 75%, which means that staff will benefit from reinvestment.
中間的body部分提出BizOps通過BizOps企業教育,培訓和發展政策直接惠及員工。 所提及的所有資源將用於支持員工的職業發展。 報銷費用均為符合條件的員工平均提供。 所提供的課程多種多樣,具有不同的規格,時間表和級別,滿足員工的不同利益。 從這個意義上說,為員工提供的BizOps培訓對員工來說是一個很好的機會。
BizOps directly benefits the staff through BizOps Enterprises Education, Training and Development Policy. All the resources mentioned will be utilized to support the staff’s career development. The Reimbursement fees are provided for eligible employees equally. The courses provided are diverse with different specification, schedule and levels, satisfy the different interest of employees. In this sense, training in BizOps provided for employees is a great opportunity for employees. As BizOps intends to increase its revenue and stabilize its leading position. It has to identify its opportunities and improve and minimize its weakness in the certain time of period in order to follow the trend of the changing environment. CPI can be performed through DAMIC quality system, including six stages of define, measure, analyse, improve, and control. Through CPI project, BizOps’ competitiveness can be improved. As the goal of BizOps is to stabilize its market position as the leading company through the objectives of revenue increase, developing exclusive products and training for knowledge employees.
最後的conclusion再次指出客戶服務人員的KPI可能是客戶滿意率,因為營銷人員可能是市場份額,銷售人員可能是銷售規模。 由於每門課程都有成本,因此可以評估成本收益率以評估最終績效。 如果一個因素確實增加了員工的關鍵績效指標,那麼這意味着在培訓的規章制定中應該考慮這個因素。
KPI for the Customer service staff could be the customer satisfactory rate, for the marketing staff could be the share of the market and for the sales staff could be the scale of sales. As each course has the cost, the cost benefit rate can be evaluated to assess the final performance. If a factor does increases the KPI of an employee, it means the factor should be considered in regulation building in training. Finally, all the factors confirmed in the CPI project will be integrated into the regulations relating to training.
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